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Get feedback

When you have working software, use the feedback tool to get rich feedback from your stakeholders.

Request feedback

You can ask stakeholders to provide videos, screenshots, and other kinds of content.

  1. From the home page, start a feedback request. If you don't have a request feedback link, ask your account owner to start a trial or go here to gain permanent access.

    Request feedback link on team project home page   

  2. Add the feedback reviewers.

    Select stakeholders for feedback session 

  3. Provide information about the application to review.

    Provide application access directions for feedback session 

  4. Define the feedback item.

    Add feedback session items and descriptions 

    You can add more feedback items to the request if necessary.

  5. Send the request for feedback.

    Send the feedback request e-mail 

Provide feedback

Here's how your stakeholder will provide you with feedback.

  1. Email with the contents of the feedback request arrives. If he doesn't already have the Microsoft Feedback Client installed, the stakeholder can use the link to install it.

    Open feedback request e-mail and install the feedback tool 

    The stakeholder downloads and installs the feedback client.

    Start the feedback session 

    Or, go directly to the Visual Studio downloads site.

  2. Back in the feedback content email, he can start the feedback session.

    Download the feedback client tool 

  3. He starts your application from the feedback tool.

    Open the application to perform the feedback session 

  4. Then he starts the feedback session.

    Provide feedback 

    Your stakeholder can add screenshots, comments, and file attachments, and even record the feedback session.

  5. In this case, the stakeholder captures a screenshot of the column headers for a screen in the app.

    Provide feedback by adding comments, screenshots, attachments and recordings 

  6. He adds a comment for the screenshot he captured about adding sorting filters to the columns.

    Add comment in the feedback tool 

  7. He submits the feedback when he's done.

    Submit feedback 

Receive feedback

The feedback has been provided by your stakeholder and returned to you.

  1. From the team explorer, you can view the feedback which is rolled up into a single work item.

    Review and incorporate feedback 

    You can now add backlog items or bugs based on the feedback to improve your software.

Q & A

Q:What type of license is required to submit feedback?

A:No license is required. All stakeholders can submit feedback using the Microsoft Feedback Client and with the required permissions.

Q:What type of license is required to request feedback and view feedback responses?

A:Request feedback and viewing submitted feedback requires an Advanced license or eligible MSDN subscription.

Q:Why is an Advanced license required to view feedback responses which are work items?

A:Because feedback responses contain attachments such as video and screenshots that are stored in the test management sub-system, an Advanced license is required to view these attachments.

Q:How do I change the audio device or annotation tool the feedback client uses?

A:Use the change settings icon on the Microsoft Feedback Client.

Q:How do I provide feedback when I’m working from a remote machine?

A:Enable remote audio when you access the Microsoft Feedback Client from a remote machine.

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