International Support
Note
- Phone numbers for Microsoft Subsidiaries are subject to change. For the most recent listing, go to the Microsoft Product Support Services Web site (support.microsoft.com/directory) and select "worldwide support". If there is no Microsoft subsidiary office in your country/region, please contact the establishment from which you obtained your Microsoft product.
Microsoft de Argentina S.A.
Fax: (54-11) 4316-1922
Customer Service: (54-11) 4316-4600
Technical Support Phone (54-11) 4316-4664
See Russia
Microsoft Pty. Ltd.
Phone: 13 20 58
Fax: 612 9023 5021
Technical Support Phone: 13 20 58
Austria
Microsoft Ges.m.b.H.
Phone:(+43) 1 610 64 -0
Fax: (+43) 1 610 64 -200
InfoServices: 08000-123 345, Fax: +43-2236-64595, InfoService@microsoft.at
Direct Services (Updates, etc.): +43-1- 795 67028, Fax: +43-1-795 67029,austria@msdirectservices.com
Standard Support (Installation and Handling): +43-1-50222-2255
See Russia
Microsoft NV
Phone: +32 2 7043000
Fax: +32 2 7043535
TechNet Subscription: +353 1 703 8738
MSDN Subscription: +32 2 5138684
Microsoft Information Center: +32 2 5133113
Technical Support:
+32 2 513 32 74 (Dutch speaking)
+32 2 502 34 32 (English speaking)
+32 2 513 22 68 (French speaking)
See Russia
See Uruguay
Microsoft Informatica Ltda.
Phone: (55) (11) 5514 - 7100
Fax: (55) (11) 5514 - 7106/5514-7107
Technical Support:
Phone: (55) (11) 5504-2155
Fax: (55) (11) 5504-2227
Automatic Fax: (55) (11) 5506-8506
Bulletin Board Service: (55) (11) 5506-1234
Customer Services: (55) (11) 822-5764
Customer Services Fax: (55) (11) 822-6227
Microsoft Canada Co.
Head Office Phone: 1 (905) 568-0434
Customer Information Centre: 1 (800) 563-9048
Technical Support:
Desktop Systems including Microsoft Windows 95: (905) 568-4494
Microsoft Office and Office Components: (905) 568-2294
Other Standard Technical Support: (905) 568-3503
Priority Support Information: (800) 668-7975
Text Telephone (TTY/TDD) (905) 568-9641
Microsoft Caribbean, Inc.
Phone: (809) 273-3600
Fax: (809) 273-3636
Technical Support/Soporte Tecnico: (408) 953-8086
Support E-mail/Correo Electronico para Soporte Tecnico: mscasup
Customer Service/Centro de Servicios: (800) 297-5982 for area codes 787 & 809 only
Customer Service E-mail/Correo Electronico para Atencion a Usarios: msccatus
Technical Support/Soporte Tecnico: (506) 298-2020
Support E-mail/Correo Electronico para Soporte Tecnico: mscasup
Customer Service/Centro de Servicios: (506) 298-2000
Customer Service E-mail/Correo Electronico para Atencion a Usarios: mscarsup
Microsoft Chile S.A.
Phone: 56-2-330-6000
Fax: 56-2-330-6190
Customer Service: 56-2-800-330600
Personal Operating System and Applications:
Phone: 56-2-330-6222
Fax: 56-2-341-1439
Microsoft (China) Co. Ltd
6/F, Beijing Sigma Center
No. 49, Zhichun Road, Haidian District
Beijing, 100080, PRC
Phone: 011-86-10-6261 7711
Fax: 011-86-10-6253 6630
19th - 20th Floor, Metro Tower
No. 30 Tian Yao Qiao Road,
Shanghai, 200030, P.R.C.
Phone: 011-86-21-64691188/ 011-86-21-6469 8899
Fax: 011-86-21-6469 1166 / 011-86-21-6469 9900
Microsoft Colombia
Carrera 7a. # 71-21 Torre B Piso 7
Santa Fé de Bogotá
Phone: (571)3173838
Fax: (571) 3173494
Technical Support:
Línea de Respuesta Bogota
Phone: 524-0404
Other cities: 9800-10595
Fax: (091) 524-0405
Microsoft Hrvatska d.o.o.
Trg D. Petrovica 3
10 000 Zagreb
Croatia
Phone: 385 1 4802 500
Fax: 385 1 4843 688
Product Support Phone Number 385 1 393539, e-mail: hot-line@microsoft.hr
Customer Service + 385 0800 300 300, e-mail: info-line@microsoft.hr
Microsoft s.r.o.
Phone (+420) (2) 611 97 111
Fax: (+420) (2) 611 97 100
Technical Support: (+420) (2) 2150 3222
Microsoft Denmark
Phone: (45) (44) 89 01 00
Fax: (45) 44 68 55 10
Technical Support:
Phone: (45) 44 89 01 11
Microsoft Sales Support: (45) 44 89 01 90
Microsoft FastTips: (45) 44 89 01 44 (Document 303030 in FastTips contains detailed instructions)
Microsoft MSDL (BBS): (45) 44 66 90 46
See Central America
Microsoft Middle East
Phone: (971) 4 3973888
Fax: (971) 4 3972244
Technical Support (Personal Operating Systems & Desktop Applications only):
Phone: (971) (4) 3975443
Fax: (971) (4) 3972304
E-mail: mswsgulf@microsoft.com
Customer Service Center (Version upgrade / TechNet and MSDN subscription):
Phone: (971) (4) 3975752
Fax: (971) (4) 3972304
Corporation Microsoft del Ecuador S.A.
Phone/PBX: (593 2) 460453
Fax: (593 2) 463093
Customer Service: (593 2) 258025
Technical Support: (593 2) 258025
Technical Support (Personal Operating Systems & Desktop Applications, and Development Tools "Installation ONLY"):
Tel no.: 202 - 338 8724
202 - 338 9794
Fax: (202) 360 4976
E-mail: mssupport@gbrands.com
See United Kingdom
Technical Support: (+372) 650 49 99
Microsoft OY
Phone: +358-(0) 9-525 501
Fax: +358-(0) 9-878 8770
Technical Support:
Phone: +358-(0) 9-525 502 5026
Standard +358 (0) 9-525-502-500
Priority: +358 (0) 9-525-502-20
Phone: (011)(33) 825 827 829 (*)
Customer Svc. Phone: (011)(33) 0 825 827 829 (*)
Fax: (33) 01 64-46-06-60
Telex: MSPARIS 604322
Customer Svc. Phone: (011)(33) 0 825 827 829 (*)
Technical Support Phone: (011)(33) 825 827 829 (*) access code 1020
Technical Support Fax: (011)(33) 1 69 28 00 28
(*) indigo number 0,99 F TTC per minute
See France
See Russia
Microsoft GmbH
Phone: 089/3176-0
Fax: 089/3176-1000
Telex: (17) 89/83 28 MS GMBH D
Information: 089/3176 1199
Prices, updates, etc.: 01805 / 25 11 99
Standard Support (Installation and Handling): 01805/67 22 55
General information about Microsoft Support in Central Europe: Fax: 1805-25-1191
Microsoft Hellas, S.A.
Phone: (30)(1) 6806-775 through (30)(1)6806-779
Fax: (30)(1) 6806 780
Technical Support:
Phone: (30) (1) 6806111
Fax: (30) (1) 6809528
PO Box 52244
Dubai, UAE
Tel: 971 4 3973888
Fax: 971 4 3972244
Personal Support Contact Details: (Personal Operating Systems & Desktop Applications ONLY)
Gulf (Bahrain, Malta, Qatar and United Arab Emirates)
Phone - 971 4 3975443
Fax - 971 4 3972304
E-Mail = mswsgulf@microsoft.com
Lebanon (Cyprus and Lebanon)
See Lebanon
Oman
See Oman
Microsoft Hong Kong SAR, PRC Limited
Fax: (852) 2560-2217
Microsoft Information Hotline: (852) 2804-4234
Personal Technical Support: (852) 2804-4222
Professional Technical Support: (852) 2804-4288
Microsoft Hungary
Phone: (+36) (1) 437-2800
Fax: (+36) (1) 437-2899
Customer Services: (+36) (1) 267-4636 (2MSINFO)
Technical Support: (+36) (1) 267-7846 (2MSSUGO)
See Denmark
Microsoft India
Phone: (91) (80) 559-5733, (91) (11) 6294600, 6294601, (91) (22) 2850193
Fax: (91) (80) 559-7133, (91) (11) 629-2650
Microsoft Indonesia - Jakarta
Technical Support:
Phone: 62 21 570 42 54
Fax: 62 21 520 81 22
Technical Support:
Phone: 706 5353
See United Kingdom
Microsoft Israel Ltd.
Reception:
Phone: +972-9-952-5353
Fax: +972-9-952-5333
Customer Service & Information Center:
Phone: +972-9-9525400
Fax: +972-9-9525411
Technical Free Support for Windows, Office and Microsoft Fun:
Phone: +972-9-9525400
Fax: +972-9-9525403
Microsoft Srl
Phone: (39) (2) 70-398-398
Fax: (39) (2) 7039-2020
Microsoft Rome Office: (39) (6) 5095-01 - Fax: (39) (6) 5095-0600
Customer Service (New product info, product literature): (39) (2) 70-398-398
Operatori del Settore IT (Customer Service for IT): (39) (2) 70-398-398
Technical Support: (39) (2) 70-398-398
Microsoft Consulting Service: (39) (2) 70-398-398
Microsoft Company Ltd.
Technical Support (Standard Support): (81) (3) 5354-4500
Technical Support options/ Support Contract: (81) (3) 5354-4700
Channel Marketing Information Center (Presales Product Support):
Tokyo Phone: (81) (3) 5454-2300
Osaka Phone: (81) (6) 6245-6995
Customer Service Phone (Version upgrade/Registration):
Phone: (81) (48) 226-5500
Fax: (81) (48) 226-5511
See Russia
https://www.microsoft.com/middleeast
Microsoft Arabia
Riyadh, Kingdom of Saudi Arabia
Tel: 966 1 2180808
Fax: 966 1 2180809
Support
Tel: 800 1242255 (toll free)
Fax: 966 1 218-0821
E-mail: saudimss@microsoft.com
See Russia
Microsoft Korea
Phone: (82) (2) 531-4500
Customer Support Center: 1577-9700
See also Microsoft Support
PO Box 5244
13053 Safat
Tel: +965-243-0248
Fax: +965-243-0249
Technical Support (Personal Operating Systems, Desktop Applications and Developer Tools ONLY):
Tel: +965-243-1071
Microsoft Latin American Headquarters (U.S.A.)
Phone: (305) 489-4800
Fax: (305) 491-1616
Customer Service: (425) 936-8661
Technical Support: (214) 714-9100
Phone - 961 1 983348
Fax - 961 1 983349
E-Mail = mts@lebanon-online.com.lb
See Switzerland
Microsoft NV
Phone: +32 2 730 39 11
Microsoft Support Network Info. Center +31-800-9977-57
TechNet Subscription: +353-1-703 8738
MSDN Subscription: +353-1-708-8690
Microsoft Information Center: +32-2-481 52 52
Bulletin Board: +32 2 726 85 45 (1200/2400/9600/14400 bd, 8N1, ANSI)
Technical Support:
+32 2 513 32 74 (Dutch speaking)
+32 2 502 34 32 (English speaking)
+32 2 513 22 68 (French speaking)
See also Netherlands
Microsoft (Malaysia) Sdn Bhd:
Phone: +6 (03) 757-2266
Fax: +6 (03) 757-2265
Customer Services:
Phone: Toll-free - 1-800-88-3249
Fax: +6 (03) 758-5011
Technical Support:
Phone: +6 (03) 793-9595
Fax: +6 (03) 295-2065
Microsoft México, S.A. de C.V.
267-2110 Atencion a Distribuidores
265-3380 Atencion a Clientes
265-3399 Soporte Sistemas Operativos y Applicaciones de Escritorio
267-2190 Soporte de Servidores y Herramientas de Desarrollo
Fast Tips: (52)(5) 2612199
Microsoft BBS 628-6200/02 MSMEXICO sin password
Microsoft Middle East
Phone: (971) 4 397 3888
Fax: (971) 4 397 2244
Technical Support (Personal Operating Systems & Desktop Applications ONLY):
Phone: (971) (4) 397 5443
Fax: (971) (4) 397 2304
E-mail: mswsgulf@microsoft.com
Customer Service Center (Version upgrade / TechNet and MSDN subscription):
Phone: (971) (4) 299 5082
Fax: (971) (4) 299 5097
Microsoft Afrique du Nord et de l'Ouest
Phone: (212) 2 95 80 80
Fax: (212) 2 95 85 85
Jaar 2000 informatie centrum
Netherlands: (020) 5001033
Belgium: +32-2 7043000
Luxemburg: +32-2-5139979
Support and Services
Product Support:
Netherlands (Dutch): (020) 5001005
Netherlands (English): (020) 5001053
Belgium (Dutch): +32 2 513 31 13
Belgium (French): +32 2 513 22 68
Belgium (English): +32 2 502 34 32
Luxemburg (French): +32 2 513 2268
Luxemburg (English): +32 2 502 3432
Netherlands, Belgium and Luxemburg: +31 (0)20 5001005
Information Services and Subscriptions
TechNet
Netherlands: (020) 5001035
Belgium: +32 2 5022176
Luxemburg: +32 2 5022176
MSDN
Netherlands: (020) 5001037
Belgium: +32 2 5138684
Luxemburg: +32 2 5138684
New Zealand
Microsoft New Zealand Ltd
Phone: 64 (9) 357-5800
Fax: 64 (9) 357-0868
Technical Support:
Phone: 64 (9) 357-5575
Fax: 64 (9) 357-5577
See United Kingdom
Microsoft Norway AS
Phone: +(47) 22 02 25 00
Fax: +(47) 22 95 06 64
Technical Support:
Standard: + (47) 22 02 25 50
Priority: + (47) 22 02 25 45
Premier: + (47) 22 02 25 46
Microsoft Sales Support: +(47) 22 02 25 80
Microsoft MSDL: + (47) 22 18 22 09
Microsoft FastTips: + (47) 22 02 25 70 (Document 404040 in FastTips contains detailed instructions)
Phone - 968 691191
Fax - 968 698568
E-Mail = mspss@gto.net.om
Phone: 92 21 111 674357
Fax: 92 21 4533370
E-mail: mssupport@nets.net.pk
Customer Service Center (Version upgrade / TechNet and MSDN
subscription):
Phone: (971) (4) 3975752
Fax: (971) (4) 3972304
Technical Support/Soporte Tecnico: (506) 298 2020
Support E-mail/Correo Electronico Para soporte tecnico: mscasup
Customer Service/Centro de Servicios: (506) 298 2000
Customer Service E-mail/Correo Electronico para Atencion a Usuarios: msccatus=
See Australia
See Uruguay
Phone: (511) 421-1200
Fax (511) 4217307
Technical Support:
(511) 2155002 and (511) 2155005
Phone: (632) 811-0062
Technical Support:
Phone: (632) 892-2295/2495
Fax: (632) 813-2493
Microsoft Sp. z o.o.
Phone: +(48-22) 661-54-00
Fax: +(48-22) 661-54-34
Information Service: +(48-22) 865-99-33
Technical Support: +(48-22) 865-99-66
Microsoft Portugal MSFT, Lda.
Phone: (351) 1 4409200
Fax: (351) 1 4412101
Technical Support:
Standard Support: +(351) 1 4409280
Fax : +(351) 1 4411655
Soporte Tecnico: (408) 953 8086
Support E-Mail/Correo Electronico Para soporte tecnico: mscarsup
Customer Service/Centro de Servicios: (800) 297 5982 for area codes 787 & 809 only
Customer Service E-mail/Correo Electronico para Atencion a Usuarios: msccatus
Microsoft s.r.l.
Phone: (+40) (1) 222 90 16
Fax: (+40) (1) 222 90 12
Technical Support: (+40) (1) 312 09 48
Microsoft Z.A.O.
Microsoft Information Center:
Phone:
Moscow: +7 (095) 916-7171
St.Peterburg: +7 (812) 118-3636
Novosibirsk: +7 (3832) 119-019
Kiev +380 (044) 2305101
Fax:
- Moscow: +7 (095) 916-7112
Technical Support:
Phone:
Moscow: +7 (095) 745-5445
St.Peterburg: +7 (812) 118-3636
Novosibirsk: +7 (3832) 119-019
Kiev +380 (044) 2305102
Fax:
- Moscow: +7 (095) 916-7112
See United Kingdom
Microsoft Singapore Pte Ltd
Phone: (65) 337-6088
Fax : (65) 337-6788
Customer Services Phone: (65) 324-5255
Customer Services Fax: (65) 324-6181
Product Support Services Phone: (65) 378-3600
Product Support Services Fax: (65) 378-3662
Microsoft Slovakia s.r.o.
Bratislava Business Center IV
Prievozska 6/A
821 09 Bratislava
SLOVAK REPUBLIC
Phone: +421-7-5341 9841
Fax: +421-7-5341 9840
Hotline: +421-7-67 296 296
Infoservice: +421-7-67 296 297
Y2K Infoservice: +421-7-67 296 200
Microsoft d.o.o.
Phone: (+386) (61) 1 800 800
Fax: (+386) (61) 1 800 822
Technical Support: (+386) (61) 185 3449
Microsoft South Africa
All services
Phone: (+27) 11 257 0000 or
0860225567 (inside South Africa)
Fax: (27) 11 257 0257
Technical Support Fax: (+27) 11 257-0424
See South Africa
Microsoft Iberica SRL
Inside Spain
Phone: 902 197 198
Fax: 91 803 8310
Technical Support: 902 197 198
Customer Service: 902 197 198
Fax Back telephone: 902 197 198
Phone: (34) 91 353 69 60
Fax: (34) 91 803 8310
Technical Support: (34) 91 353 69 60
Customer Service: (34) 91 353 69 60
Fax Back telephone: (34) 91 353 69 60
Microsoft AB
Phone: +46-(0) 8-752 56 00
Fax: +46-(0) 8-750 51 58
Technical Support:
Standard: +46-(0) 8- 752 09 29
Priority: +46 (0) 8 751 09 80
Premier: +46 (0) 8 632 57 01
Sales Support: +46-(0) 8- 752 56 30
Microsoft AG
Phone: 01-839 61 11
Fax: 01-831 08 69
Customer Service Phone: 0848-858-868
- Microsoft Info-Service, Postfach, 8001 Zürich, Fax: 01 311-72-27
Support:
Standard Technical Support (German speaking) Installation and Handling: Phone 0848 80 - 2255
Standard Technical Support (French speaking): Phone 022-738 96 88
General information about Microsoft Support in Central Europe: Phone 0848-80-2330
See Russia
Microsoft Taiwan Corp.
Phone: (886) (2) 2504-3122
Fax: (886) (2) 2504-3121
Technical Support:
Phone: (886) (2) 2508-9501
Fax: (886) (2) 2508-9575
Microsoft (Thailand) Limited
Phone: (662) 266-3300
Fax: (662) 266-3310
Product Support:
Phone: (662) 613-7208 through 11
Fax: (662) 613-7198
Microsoft Turkey
Phone: 90 (212) 258 59 98
Fax: (90 (212) 258 59 54
Support Hotline:
Phone: 90 (212) 275 2466
Fax: 90 (212) 272 7755
See Russia
Microsoft Limited
Phone: (0870) 60 10 100
Fax: (0870) 60 20 100
Microsoft Technical Support
Desktop Applications, Home Products, Personal Operating Systems and hardware. 0870 50 10 100
Developer Products 0870 50 10 200
Business Systems 0870 50 10 300
Customers phoning from Ireland should dial 706 5353 for technical support.
Pre-Sales Information: Microsoft Connection (0345) 00 2000
Technical Support:
Phone: (598) (2) 774934
Fax: (598) (2) 774935
See also Uruguay Online
See Russia
Corporation MS 90 de Venezuela S.A.
Other information: (582) 265-9922
Fax: (582) 265-0863
Technical Support: (582) 993-6755
See United Kingdom
Note
- Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.