Troubleshooting: Cannot Connect from a CEPC to a Network After Configuring the CEPC
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8/27/2008
Description
A Windows Embedded CE PC-based hardware platform (CEPC) cannot connect to an Ethernet network after it is configured according to the steps described in How to Add a CEPC to an Ethernet Network.
Resolution
View the serial debug output from the CEPC. Troubleshoot the connection between the CEPC and the network by following these steps:
- From the serial debug output of the CEPC, verify that the Ethernet card driver is loading.
- In the BIOS of the CEPC, verify that the values for NET_IRQ and NET_IOBASE match the settings for the product Ethernet card as specified in the Autoexec.bat file. For information about the Autoexec.bat file, see Editing the Autoexec.bat File for an x86 SDB.
- If a Dynamic Host Configuration Protocol (DHCP) service assigns an IP address to the CEPC, verify from the serial debug output of the CEPC that the DHCP service is sending the CEPC a suitable IP address and subnet mask.
- If you added the Command Shell (SYSGEN_CMD or SYSGEN_CONSOLE) to your Windows Embedded CE operating system (OS) design, in the window for the Command Shell on the target device, type ipconfig to view the settings for the Ethernet card.